Job title: Analytics Senior Consultant
Entreprise: Salesforce
Description: To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category Customer SuccessJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.Tableau / CRM Analytics Consultant
Job Location:
Casablanca, Morocco
Department Description:
Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team’s expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.Employment Type:
Hybrid Full-timeJob Responsibilities:
Consulting Services: Provide expert consulting services to executive-level customers to define strategic objectives and transformational opportunities related to CRM Analytics and Tableau within the Salesforce platform. Engagement Planning: Collaborate with cross-functional teams to develop clear plans for the execution of change programs, considering people, process, and technology aspects to maximize the value derived from Salesforce. Requirements Gathering: Engage with stakeholders to gather business requirements and translate them into actionable recommendations for CRM Analytics and Tableau solutions. Solution Design: Design and architect CRM Analytics and Tableau solutions tailored to customers’ specific needs and objectives, ensuring alignment with best practices and industry standards. Data Analysis and Visualization: Utilize Tableau and CRM Analytics capabilities to analyze data, uncover insights, and create interactive dashboards and reports that drive informed decision-making and business growth. Training and Enablement: Provide training and enablement sessions to customers and internal teams on CRM Analytics and Tableau functionalities, ensuring adoption and proficiency across the organization. Customer Engagement: Build and maintain strong relationships with customers, serve as a trusted advisor and thought leader in CRM Analytics and Tableau. Business Intelligence Development: Analyze business requirements, design and build visualizations and dashboards, leveraging Tableau best practices to deliver effective BI solutions. Data Modeling and Integration: Develop data models and integrate data from multiple sources into Tableau for analysis and reporting purposes, ensuring data accuracy and consistency. Performance Optimization: Perform performance analysis and optimization of Tableau reports, dashboards, ETL processes, and other components to enhance system efficiency and user experience.
Required Skills and Qualifications:
- Bachelor’s Degree in Computer Science, MIS, or related discipline, with 5+ years of experience in Business Intelligence, Data Visualization, Data Analytics, and Analytics solution delivery.
- 2 – 3 years of proven ability crafting Tableau and/or CRM Analytics reports (or similar Analytics tools: QuickView, PowerBI, …) and interactive Dashboard/Visualizations, with experience in filters, parameters, calculated fields, and working with multiple data sources.
- Strong proficiency in SQL and relational database models, with experience in data modeling and developing UML diagrams.
- Experience with report scheduling, row-level security, and performance optimization is highly desirable.
- Familiarity with Agile methodology and experience working in an agile environment.
- Excellent communication and presentation skills, with the ability to present complex ideas to technical and non-technical audiences.
- Self-starter with strong problem-solving skills, able to think innovatively and deliver against tight deadlines.
Preferences:
- Experience in performance analysis and optimization of reports, dashboards, and ETL processes.
- Knowledge of Data governance infrastructure, including tuning performance issues and system operations.
- Tableau Public profile with published content is a plus.
AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at .is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. does not accept unsolicited headhunter and agency resumes. will not pay any third-party agency or company that does not have a signed agreement with .Salesforce welcomes all.
Salaire :
Emplacement: Casablanca
Date : Wed, 10 Apr 2024 04:34:36 GMT
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